Refund & Return Policy
At Khuwahish, your satisfaction is our priority. If you’re not happy with your purchase, we offer a simple refund and return policy to make things right.
Return Eligibility
Timeframe: You may return any item within 14 days of receiving your order.
Condition: Items must be unused, in their original packaging, and in the same condition as when you received them. We do not accept returns for items that have been used, washed, or changed.
Damaged or Lost Packages
Damaged Items: If your order arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund.
Lost Packages: If your package is lost in transit, please reach out to us. We will work with the shipping carrier to resolve the issue.
How to Initiate a Return?
Contact Us: Please reach out to our customer support team at +92 319 8961485 with your order number and the reason for your return.
Return Authorization: Once we approve your return request, we will provide you with a return authorization and shipping instructions.
Shipping: You are responsible for the return shipping costs unless the item was defective or incorrect due to our error. We recommend using a trackable shipping service for your return.
Order Exchanges
Defective or Incorrect Items: If you received a defective or incorrect item, we will gladly exchange it for the correct item. Please contact us at +92 319 8961485 within 14 days of receiving your order to arrange an exchange.
Other Exchanges: If you wish to exchange an item for a different size or color, Please contact us at the number provided above and place a new order for the desired item.
Order Cancellations
Order Cancellation: You can cancel your order by contacting us on our WhatsApp number. Our support team will get in touch with you. Please provide your product number and reason for cancellation, and we will process your request.Order Cancellation: You can cancel your order by contacting us on our WhatsApp number. Our support team will get in touch with you. Please provide your product number and reason for cancellation, and we will process your request.
Contact Us
If you have any questions or need assistance with your return or refund, please don’t hesitate to contact our customer support team at +92 319 8961485.
Thank You
At Khuwahish, your satisfaction is our priority, and we are here to help make your shopping experience as smooth and enjoyable as possible.